Shipping Policy
SHIPPING POLICY
Thank you for choosing Akatonbo for your fashion needs. We understand that receiving your order in a timely manner is important to you, so we have outlined our shipping policy below to provide you with all the necessary information.
Shipping Methods:
We offer several shipping methods to ensure that your order arrives as quickly and efficiently as possible. Our available shipping methods include:
- Standard Shipping: This method typically takes 5-7 business days for delivery.
- Express Shipping: For those who need their order sooner, we offer express shipping which takes 2-3 business days for delivery.
- International Shipping: We also offer international shipping for our customers outside of the United States. Please note that international shipping times may vary depending on the destination.
Shipping Costs:
The shipping cost for your order will depend on the shipping method selected and the destination. The exact shipping cost will be calculated and displayed at checkout before you complete your purchase.
Order Processing Time:
Once your order is placed, our team works diligently to process and prepare it for shipment. Please allow 1-2 business days for order processing before it is shipped out.
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your order on our website or through the shipping carrier's website.
Delivery Time:
The delivery time will depend on the shipping method selected and the destination. Please refer to the estimated delivery times provided during checkout for more accurate information.
Shipping Restrictions:
At this time, we are only able to ship to addresses within the United States and select international destinations. We apologize for any inconvenience this may cause and appreciate your understanding.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.
Return Shipping:
If you need to return an item, please refer to our Return Policy for detailed instructions on how to proceed. Please note that return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.
Thank you for taking the time to review our shipping policy. If you have any further questions or concerns, please don't hesitate to contact our customer support team. We are here to assist you and provide you with the best shopping experience possible.